Extremely helpful, knowledgeable, and responsive
I met Alex Higgins at the Iowa State Fair booth. Needed immediate help and input on a construction project that was having issues. He didn't know me from a hole in the wall, and yet quickly agreed to assist in any way he could. He was VERY considerate and (even though I am not well versed in construction lingo) didn't talk down to me (which some folks have done!) but spoke to me in clear language that I could use and report back. He had great input and confirmed my suspicions, and his suggestions and comments allowed for us to make quick adjustments in the very limited downtime. Alex was willing to use his own time to assist me and went above and beyond! I was so grateful that he was willing to share his expertise for no apparent gain - and especially with no guarantee that I would ever even be a client. Classy and considerate! (I sure hope everyone at this company is of the same caliber - he has set high expectations!) I will highly recommend Alex to all of my friends in the area - actually, I have already passed along his info to a couple of locals. ;) Kudos to Alex! Most sincerely, Susan
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